🛡 Responsible Gaming

Responsible Gaming at ckpro — your safety is our top priority

ckpro believes entertainment is best enjoyed when it is controlled and mindful. Our responsible gaming tools and guidelines are here to help you stay safe and happy at all times.

Our Commitment

Why we care about responsible gaming

ckpro is a trusted online gaming platform in Bangladesh. We believe gaming should be a form of entertainment — not a source of financial stress. That is why we are committed to providing a safe, transparent and responsible gaming environment for every member.

Before playing on our platform, always set your budget and time limits in advance. Remember, the main goal is to enjoy yourself, not just to win. ckpro is here with you to make sure gaming always stays a positive experience.

  • Set your own deposit and withdrawal limits
  • Take a break for a set period of time
  • Use the permanent self-exclusion feature
  • 24/7 Bengali live chat support is available
  • SSL encryption and fair play are guaranteed

21+ age requirement

ckpro is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing on this platform. We verify age at registration and reserve the right to request additional verification in any case we find suspicious.

If you have children or teenagers at home, use parental control software on your devices to prevent them from accessing gaming sites.

21+ Only
Our Tools

Responsible Gaming Tools

ckpro provides several effective tools to help you keep your gaming under control. Use them to enjoy a safe and enjoyable gaming experience.

Deposit Limit Setting

You can set the maximum daily, weekly or monthly deposit amount yourself. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase a limit.

Session Time Limit

Set a time limit for each gaming session. When the set time is up, the system will automatically alert you and help you end the session. Tracking your time is the first step toward responsible gaming.

Time-Out

If you feel you need a short break, you can take a time-out ranging from 1 day to 6 weeks. During this period, no bets or deposits can be made on your account.

Self-Exclusion

If you feel gaming is having a negative impact on your life, activate a permanent or long-term self-exclusion. While active, you will not be able to access the platform in any way.

Reality Check

A notification will appear on screen at regular intervals reminding you how long you have been playing and how much you have deposited. This helps you make informed decisions.

24/7 Support and Guidance

For any questions related to responsible gaming, contact our Bengali live chat support. Our trained team is always ready to point you in the right direction.

Warning Signs

How to recognize signs of a gaming problem

Gaming addiction is a serious matter. If you notice the signs below, seek help immediately. If you see yourself or someone you care about in this situation, contact the ckpro support team.

Remember: gaming is never a reliable source of income. It is for entertainment only.

01

Spending more money than your budget allows and continuing to play in order to recover losses.

02

Hiding your gaming habits from family or friends or lying about them.

03

Wanting to stop gaming but repeatedly failing to do so and feeling restless.

04

Neglecting work, studies or family responsibilities to keep gaming.

05

Taking out loans or spending from emergency savings to fund gaming.

06

Feeling anxious, irritable or mentally unsettled when not playing.

Healthy Gaming

Responsible Gaming Tips

Set your budget in advance

Decide the maximum you will spend before you start playing. Once that amount is gone, stop playing — no matter what.

Set a time limit for playing

Do not game for more than a set amount of time each day. Use your phone's alarm or our session limit feature.

Do not make decisions based on emotion

If you lose, do not place larger bets out of anger or frustration. Take a short break and think with a clear head.

Always put family responsibilities first

Always place spending time with family, eating and sleeping above gaming. Gaming should be a part of life, not take over your life.

Good to Know

Facts about gaming

Gaming is never a guaranteed source of income

Every type of game carries a house edge. There is no guaranteed strategy for winning in the long run. See gaming as entertainment — not an investment.

Past losses do not determine future results

Every game round is independent and random. The belief that "I must win this time" after a long losing streak is a dangerous misconception.

Seeking help is a sign of strength

Asking for help when gaming becomes a problem is not a weakness — it takes courage. Do not hesitate to speak with our support team, your family or a professional.

Responsible gaming is our culture

At ckpro, it is our responsibility to ensure the well-being and safety of every member. We believe that gaming responsibly makes it enjoyable and free from stress.

Get Help

Where to turn when you need help

If you feel gaming is causing problems in your life or in someone you know, take the steps below.

Live Chat Support

Contact ckpro's 24/7 Bengali live chat support. Our trained team will help you with self-exclusion, setting limits and using other available tools.

Email Support

Send any responsible gaming requests or questions to [email protected]. We will do our best to respond quickly.

Talk to your family

Let a trusted family member or friend know about your situation. Having someone by your side makes it much easier to deal with a problem.

Seek professional help

Consult a mental health professional for gaming addiction. There are many mental health service providers in Bangladesh who can help.

Common Questions

Responsible Gaming FAQ

After logging in to ckpro, go to your account settings and set deposit limits under the "Responsible Gaming" section. You can choose daily, weekly or monthly limits. Limits take effect immediately, but increasing a limit requires a 24-hour waiting period.

It depends on the type of self-exclusion. A short-term time-out (1 day to 6 weeks) ends automatically after the set period. To reopen a long-term or permanent self-exclusion, you will need to contact our support team and a cooling-off period will apply.

No. ckpro is for players aged 21 and above only. We verify age at registration, and minors cannot open an account or play any games. Violations of this rule will result in permanent account closure.

First, contact our 24/7 live chat support or email [email protected]. Our team will help you activate self-exclusion and guide you toward professional help. You should also speak with a family member or trusted friend.

Yes, your account balance will remain completely safe during a time-out or self-exclusion. However, new deposits or placing bets will not be possible during this period. Once the time-out ends, you will be able to withdraw as normal.

The minimum deposit amount at ckpro is ৳300 (per method) and the minimum withdrawal amount is ৳500. Transactions can be made via bKash, Nagad, Rocket, Upay and bank transfer. Standard withdrawal processing is completed within 10–45 minutes.
Learn More

Enjoy safe gaming at ckpro

Play responsibly, have fun and stay safe. ckpro offers slots, cricket betting, fishing games and many other types of entertainment — always in an SSL-secured environment.